Mobility management software.
CRM customer management systems.
With the customer management system CRM (Customer Relationship Management), we have achieved in one place all the relationships we have with our customers and relate to their needs, products and services demanded of our company.
Through this advanced customer management will be able to collect as much information about them, thus anticipating their needs and increasing the value of our services. The Customer Management System CRM is also included as a module that is part of the ERP system, as explained under control allows us to have all departments of the company and make decisions quickly.
We can therefore say that a system or CRM module allows us to identify the services and products our customers need, and that results in a strategy based on having satisfied customers.
In Univers Grafic we offer the best choice of integrated ERP-CRM in the cloud and synchronized with your local database, so you can operate and work with data mobility and movement in real time, wherever you are and from mobile terminals .
In the module managing the relationship with the client or CRM includes tools for managing and analyzing marketing campaigns to strengthen ties with customers and to ensure optimal after-sales service.
Development management software: ERP, CRM.
When we talk about ERP (Enterprise Resource Planning) business management systems we refer to a comprehensive management system that is designed to facilitate routine tasks of the company. Through the ERP got automate these processes and also facilitate the use of all available resources in the company.
In the ERP management system uses a modular architecture where each module represents a different area within the company (area of finance, business, accounting, logistics, stock, production, etc.), this system works on two interconnected directions we can unify and manage all the company moves into a single database.
Therefore the ERP system allows us to remove any barriers between departments, allowing information to flow within the company and facilitating decision-making, because we have access to all the data we need in no time.
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